Shipping and Delivery
Delivery takes place via SDA – POSTE ITALIANE courier within approximately 3 working days from the moment the package is commissioned to the courier.
Orders are processed Monday through Friday, and usually shipments are made the next business day after payment is confirmed.
All payments are subject to random checks by the payment circuits: until the verification is complete, the payment of the order will be temporarily suspended and it is not possible for us to proceed with the shipment.
When the order is entrusted to the courier you will receive an email with the shipment number: by clicking on the link, you will be redirected to the SDA – POSTE ITALIANE website and you will be able to view the route of your shipment.
The courier does not deliver on Saturdays and Sundays.
Orders may be delayed in shipping during the following holiday periods: 1st January, 6th January, Easter and Easter Monday, 25th April, 1st May, 2nd June, week 15th August, 1st November, 8th December, week 25th December, December 31st.
If you are absent at the time of delivery, the courier will follow, depending on the area, one of the following procedures:
- Will deposit near the bell or your mailbox a notice of passage containing the useful references to book a new passage;
- He will deposit your order at the relevant Post Office in your area. Also in this case SDA POSTE ITALIANE will leave a notice of passage with the shipping details: with the notice you can go to the indicated Post Office and collect your package. After the 10 (ten) day storage period, the package will be sent back to us.
We recommend that you monitor the status of your shipment frequently as, in the event of your absence, you may not immediately notice the notice of passage, or for various reasons the carrier may not be able to deliver it.
SHIPPING OUTSIDE ITALY IS FREE FOR ORDERS OVER € 120.00.